Platinum Signage Pty Ltd (ABN: 27609002815), trading as Platinum Signs, is committed to complying with all applicable privacy laws, which set clear standards relating to our collection, storage, use, and disclosure of any personal information we obtain as part of our business operations.
Platinum Signs recognises the importance of privacy and our respect for our clients' and other individuals' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information is handled by us in accordance with applicable privacy laws.
This Privacy Policy sets out:
Our general policies relating to the management of personal information;
What sort of personal information we collect and the purposes for collection, how we use and disclose this information, and how we store this information; and
How you can obtain access to and correct any personal information we hold about you.
If you have further questions relating to this Privacy Policy, please contact us at 955-957 Canterbury Road, Lakemba NSW 2195, Australia.
What personal information do we collect?
Platinum Signs collects personal information from clients, employees, contractors, agents, and other individuals. We collect this information when it is necessary for business purposes.
So that we can provide and improve our services, we may collect personal information such as:
Your name
Address
Telephone number
Email address
Other identifiers or identification and/or information about your use of our products and services
The personal information we collect may be provided on forms filled out by individuals (including when you register on a Platinum Signs website and when you agree to purchase products from us), when you visit a Platinum Signs website, in face-to-face meetings, email messages, telephone conversations, or from third parties. If you contact us, we may keep a record of that contact. We will collect personal information about you only from you where it is reasonable and practical to do so, or required by law.
How is personal information used and disclosed?
The personal information we collect is confidential. Our purpose in collecting information about you is to provide you with a better website experience, to provide products or services to you, and to operate our business.
Some examples of when we may need to collect, use, and disclose this information are in relation to client or supplier enquiries, for email newsletter registration, for providing clients with products and services, and for client complaint handling.
Platinum Signs may use your personal information to advise you of new products and services. Platinum Signs’ agents or contractors from time to time may also use your personal information to provide information to you about products and services that they may offer from time to time. If at any time you do not wish to receive such information from us, or our agents, you can opt out of receiving such information when registering on the Platinum Signs website, by using the unsubscribe link at the end of the email.
In the course of our business, we use a range of service providers to help us maximize the quality and efficiency of our services and business operations. This means that individuals and organisations outside of Platinum Signs may sometimes have access to personal information held by Platinum Signs and may use this on behalf of Platinum Signs. We require our service providers to adhere to privacy guidelines and not to keep this information or use it for any unauthorised purpose.
Access to and correction of your personal information
Platinum Signs may be contacted at 955-957 Canterbury Road, Lakemba NSW 2195, Australia.
Upon your request, we will provide you with access to any of your personal information we hold (except in limited circumstances in which it is permitted by law for us to withhold this information). If you require access to your personal information, please contact us. Of course, before we provide you with access to your personal information, we will require some proof of identity.
Platinum Signs will take reasonable steps to correct any information which is found not to be accurate, complete or up-to-date. If you wish to change personal information that is inaccurate, incomplete or out-of-date, please contact us and we will amend this record. If you wish to have your personal information deleted, please contact us and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.
Future changes
As our business continues to evolve, our policies will be reviewed from time to time and may be revised. Platinum Signs reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.